If you like staying in a large hotel, this is the one. The staff is very friendly, extremely attentive and just good people. The breakfast buffet is exceptional, the location and views are perfect, the rooms are beautiful and comfortable. The neighborhood is vibrant and charming and you’re close to museums and galleries, parks and restaurants
Christine
Ağustos 2024
The rooms were incredible. Very comfortable with nice amenities. The concierge was incredibly helpful and polite. I made the mistake of staying in another hotel on my way back to Mexico City, and regret my decision.
Haani
Ağustos 2024
Rooms were nice, pool was enjoyable. Good location. Could not get into room at check in time and had to haggle with staff about it instead of them offering something to accommodate. Room service food was pretty bad and elevators kept breaking down, but overall we liked our stay and would likely stay there again.
Carrie
Mart 2025
good size room location good, Polanco neighborhood, stores and restaurants nearby
Walter
Ağustos 2024
The view was fantastic! The food was delicious and the servers were awesome. Also loved the extra amenities in our room such as an umbrella, housecoat, and house shoes. Most importantly, we we received free breakfast and dinner everyday since the Executive Lounge we had paid for was closed for remodeling.
William
Nisan 2022
The heated pool and the pool area on the seventh floor were spectacular and were perfect for a spring break with kids in CDMX. The staff was very attentive and the little snacks in the pool area were perfect for travel with kids. Definitely recommend!
Jane
Nisan 2023
Clean Comfortable bed and pillow Nice room Nice spa pool Great location Good restaurants on site
Teddi
Kasım 2024
Amazing location in Polanco, a beautiful residential area, and right in the middle of bars, restaurants and shopping
Suvobroto
Mart 2023
The rooms were comfortable and clean.
Daniels
Mayıs 2023
The hotel was inviting and warm. The staff were extremely friendly and helpful. The lobby bar was a great way to start or end the day. Great location, accessible to everything. Can't wait to go back!
Michelle
Aralık 2022